Responsible gambling

At Rickycasino, we prioritize responsible gambling practices to ensure that our players can enjoy their gaming experience while maintaining a healthy and balanced lifestyle.

Self-Exclusion

If you feel that your gambling habits are becoming problematic or if you're concerned about someone else's behavior, please don't hesitate to reach out. Our self-exclusion policy allows you to exclude yourself from playing for a minimum of six months up to permanently.

To initiate the self-exclusion process:

1. Log in to your account and go to the Responsible Gambling section.
2. Click on 'Self-Exclusion' and choose your preferred duration (minimum 6 months, maximum permanent).
3. Confirm your choice by clicking 'Yes'.

Once you've set a self-exclusion period or chosen to block yourself permanently, we'll cancel all accounts, deposits, and withdrawals, and suspend any ongoing bonuses.

Time-Outs

If you need a break from gaming but don't want to exclude yourself completely, our cooling-off periods offer an alternative solution. Choose from the following options:

1. 24-hour Time-Out: Take a day off from gaming.
2. 7-day Time-Out: Take a week away from gaming.
3. 30-day Time-Out: Give yourself a month's break.

To initiate a time-out, follow these steps:

1. Log in to your account and go to the Responsible Gambling section.
2. Click on 'Cooling Off' or choose one of our pre-set options (24 hours, 7 days, or 30 days).
3. Confirm by clicking 'Yes'.

During this period, we'll close access to all accounts, deposits, withdrawals, and bonuses.

Deposit Limits

Set limits for your own protection by establishing a maximum daily/weekly/monthly deposit amount. This way, you can control how much money is spent on gaming:

1. Go to the Responsible Gambling section.
2. Click on 'Limit' or choose ' Deposit Limit'.
3. Set your preferred limit and confirm.

Our system will then enforce this restriction until you change it.

Reality Checks

To stay in check with our reality checks feature, which will display a pop-up every hour reminding you of your gaming habits:

1. Visit the Responsible Gambling section.
2. Click on 'Set up Reality Check'.
3. Confirm that you want to receive these alerts.

These notifications can help keep track of how much time and money is spent on gambling.

Support Links

We're committed to providing resources for those struggling with problem gambling. Please refer to our list of support organizations, including:

• National Gambling Helpline Ireland
• Irish Society for Prevention Abuse Children ISPCA
• Addiction.ie